Ho trovato molto illuminante la definizione di Organizzazione 2.0 pubblicata da Gautam Ghosh (Twitter), il cui blog è incentrato proprio su queste tematiche:
So, what is an organization 2.0 exactly? It’s an organization where:
- Natural communities of people connect and share information.
- The organizational structure co-exists with networks of practice, interests and sharing.
- Work is openly shared and co-evolved and anyone interested can come onboard as a stakeholder and contribute.
- Work is a series of projects and people constantly are looking for new ones to add to their skills and knowledge.
- Leadership is no longer about controlling and division of labour, but is about connecting people together and encouraging open conversations.
- Understanding the customer and engaging with him becomes everyone’s role and the lines between the organization and the external world become more and more porous. Customers and employees co-create new products, services and experiences.
Cosa ne pensate? Come si pone l’azienda nella quale lavorate rispetto ai punti evidenziati?