Azienda 2.0: una definizione

Ho trovato molto illuminante la definizione di Organizzazione 2.0 pubblicata da Gautam Ghosh (Twitter), il cui blog è incentrato proprio su queste tematiche:

So, what is an organization 2.0 exactly? It’s an organization where:

  1. Natural communities of people connect and share information.
  2. The organizational structure co-exists with networks of practice, interests and sharing.
  3. Work is openly shared and co-evolved and anyone interested can come onboard as a stakeholder and contribute.
  4. Work is a series of projects and people constantly are looking for new ones to add to their skills and knowledge.
  5. Leadership is no longer about controlling and division of labour, but is about connecting people together and encouraging open conversations.
  6. Understanding the customer and engaging with him becomes everyone’s role and the lines between the organization and the external world become more and more porous. Customers and employees co-create new products, services and experiences.

Cosa ne pensate? Come si pone l’azienda nella quale lavorate rispetto ai punti evidenziati?